Who we are
Pemberton Landscaping is responsible for the personal information described in this policy. In data-protection terms, we are the data controller.
For privacy questions, contact us at info@pemberton-landscaping.co.uk or call 07988 187908.
Information we collect
When you contact us, ask for a quote or become a customer, we may collect your name, email address, telephone number, property address or postcode, project requirements, correspondence, quote and payment information, and records relating to work we undertake for you.
The website hosting service may also process technical information such as your IP address, browser or device type, pages viewed, request times and security logs.
How and why we use information
We use personal information to respond to enquiries, arrange visits, prepare and manage quotes, provide landscaping services, communicate about work, keep business and accounting records, protect the website and understand basic website use.
Our lawful bases are taking steps at your request before entering into a contract, performing a contract, complying with legal obligations and our legitimate interests in running and protecting the business and responding to customers. We do not use website enquiry details for unrelated marketing without an appropriate lawful basis.
Your data-protection rights
Depending on the circumstances, you may have the right to ask for access to your information, correction, deletion, restriction, portability or objection to its use. Where processing is based on consent, you may withdraw that consent.
To exercise a right, email info@pemberton-landscaping.co.uk. We may need to confirm your identity before responding.
If you are unhappy with how we use your information, please contact us first. You can also complain to the Information Commissioner’s Office.
Changes to this policy
We may update this policy when our services, website technology or legal obligations change. The latest version will always be published on this page.